FAQs

FREQUENTLY ASKED QUESTIONS

1- Why You don’t have to worry when you shop on golkey?

We want you to have a great shopping experience. That why you ll find golkey sellers who include generous return policies for the items they sell. And it why we offer the Money Back Guarantee. If you have any questions, or want to know how you re covered, check out the frequently asked questions.

2- Is this a monthly price or a one-time payment?

Also called listing fees, you get unlimited listing free *, and beyond that, the fee for listing in most categories is just Commission Percent(7%) .

3- What payment methods do you accept?

golkey Coins will be taken care of by our trusted partners  They are truly professional with a very secure and reliable system. If you meet any trouble with the payment process, please contact us via email (support@golkey.com) then our supporters will instruct you what to do.

4- Can I return items that decided I dont want or need?

request to return an item in the condition it was received

if you change your mind.

Depending on the seller  stated return policy at the time of purchase, your refund may be reduced by restocking fees or return shipping costs.

5- When will I receive my refund?

In most cases, the seller will issue your refund within six business days after receiving the returned item

6- What if I change my mind and want a refund?

We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.

7- What if I missed the seller s return timeframe?

You must return an item in the same condition as it was received. You must also include, in the same condition as it was received:

All packaging such as boxes, bags, and tags

Accessories such as cords and remotes

Certificates, manuals, and warranty cards

Free gifts  or bonus items

All items included in a bundle

8- What if I missed the seller s return timeframe?

If it s too late to start a return, it s up to the seller to decide whether or not he or she will accept a late return. Contact the seller for more information. For more details on returns,

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